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Thursday, September 30, 2021

The business

Yet the winds of change are bringing in new remote technology, cashflow volatility and financial challenges, government regulation, tenant expectations, and entrepreneurial factors are changing the answer to what is property management. The business and the skill set required to manage properties has definitely changed. The trend is toward better service, responsiveness, and a better experience for tenants. The path to renter satisfaction is via technology and improved rent yields happen through efficiency. The image of landlords and property managers is catching up to that other industries, and tenants are expressing more satisfaction with property managers.

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